CROWN'S MISSION:
Equipping people worldwide to learn, apply, and teach God's financial principles so they may know Christ more intimately, be free to serve Him, and help fund the Great Commission.

Career Opportunities

JOB DESCRIPTION

POSITION: Business Process Analyst

REPORTS TO: Manager, Enterprise Application Services    

JOB SUMMARY :

• Identify and confirm client business requirements, develop project approach, testing plans and track/document development requirements
  
• Assist with the development and maintenance of the BPMS as well as customize and configure workflow to allow the integration of client/server applications
  
• Provide application support for Crown web applications (internal and external) and database programs
  
• Administer quality assurance application testing including development of test plan, bug tracking, training, and support
  
• Assist in the evaluation of technologies to identify appropriateness for the company
  
• Assist in make/buy analysis for application software requirements

ESSENTIAL JOB FUNCTIONS:

• Map business process functions within various units of the ministry and design/implement new, more efficient processes
  
• Perform training and develop documentation for application systems
  
• Work directly with the client to articulate and document business requirements in order to identify and analyze gaps between current processes and the desired state
  
• Develop business and/or functional specifications as well as prepare test objectives in order to validate process changes and system development requirements
  
• Work with applications developers by translating high-level business requirements into functional/technical specifications
  
• Work with subject matter experts (SME) to ensure application(s) capabilities and design meet user/business requirements
  
• Identify areas of potential business risk and communicate these to the Project Management
  
• Fulfill such requests as given from Manager, Enterprise Application Services

MINIMUM REQUIREMENTS:

• Working knowledge of project management, bug tracking, and quality assurance processes
  
• Working knowledge of Microsoft Windows, Mercury Quicktest, Sharepoint Services, and Office Suite
  
• Must have well-developed analytical skills
  
• Working knowledge of ITIL and BPM methodologies

ABILITIES REQUIRED:

• Good organizational skills
  
• Good written and verbal communication skills
  
• Analytical, logical, good at solving problems with technical orientation
  
• Ability to work well with people

 

ECFA member since 1988